Thank you for shopping with us. We strive to provide our customers with high-quality products and exceptional customer service. If for any reason you are not satisfied with your purchase, we offer a 30-day return policy.
In the event that your item is damaged during shipping or you receive the wrong product, we are committed to making it right. We will replace the item at no extra cost to you.
To initiate a return, please follow these steps:
Contact our customer service team via email or phone to obtain a Return Merchandise Authorization (RMA) number. This number must be included with your return shipment.
Pack the item securely in its original packaging (if possible) and include all accessories and documentation that were originally included with the product.
Ship the product back to us using a trackable shipping method. You are responsible for the cost of return shipping.
Once we receive your returned item, we will inspect it to ensure it is in its original condition and meets our return policy guidelines.
If the item meets our return policy guidelines, we will issue a refund for the purchase price of the item (excluding shipping and handling fees) to the original payment method used for the purchase.
Please note that refunds may take 5-7 business days to appear on your account.
Please note the following terms and conditions for our return policy:
The item must be returned in its original condition, with all accessories and documentation that were originally included with the product.
The item must be returned within 30 days of the purchase date.
Shipping and handling fees are non-refundable.
We do not accept returns on items that have been used or damaged by the customer.
We reserve the right to refuse a return if it does not meet our return policy guidelines. If you have any questions or concerns about our return policy, please contact our customer service team. We are here to help and ensure that you are completely satisfied with your shopping experience.
